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Monday, August 8

Shipping mishaps

Recent e.l.f. purchases have suffered somewhat... This specimen is nail polish in Light Pink - arrived half empty.
There's something wrong with every parcel... We all remember the first one that was totally soaked through, right? In third haul the Essential line Natural Radiance Blusher in Bronzed was totally shattered - but here's a swatch for anyone who's interested - Bronzed looks like TKB's Blush Beige that hooked up with Apricot. Nice shade, medium sheen, I really liked the texture - very creamy
Essential line Natural Radiance Blusher in Bronzed swatch
I wonder - what could have happened to the poor bugger - all it's friends are in good health...
The items are from a large shared haul and do not belong to me. I have already contacted e.l.f. and they will reimburse me for these items. I just hope the fourth parcel arriving tomorrow or the day after will be flawless... People are expecting their items in one piece :S and I do not like having to explain to them, that an item so much looked forward to has been savaged in the mail. Perhaps I could press the Blusher back together but it won't be the same. It sure as heck wont be as full.

Asi, milleks iga netišoppaja vaimselt valmis peab olema - et kaup on transportimisel katki läinud - suurt häda pole, 95% juhtudel laheneb kõik soodsalt - müüja paneb uue teele või kannab raha tagasi. 

PS! Today (Tuesday) I received my fourth and so far last collective haul, made during the e.l.f. UK's 50% sale - and one thing is broken again :S. Perhaps I am cursed? It's the 83 Piece Essential Makeup Collection box. Again - it's not mine but someone else's but still - deem!
83 Piece Essential Makeup Collection

PS! I did not check all  lipsticks :S, mine was fine but the other one was like this:

 I am loosing the eagerness for joint hauling :S.


Liz said...

Irooniline, mul on olnud täpselt samade (küll toonivahega) toodetega probleeme. Õnneks on nad alati pildi saatmisel vastu tulnud ja raha kiirelt üle kandnud.
Eestis hakkaks müüja sind süüdistama, asjade meelega lõhkumises :D

Lise M Andersen said...

How incredibly annoying! I hope they are replacing everything quickly and without problem. It's so disappointing to receive a package with damaged goods. :(

LiisK said...

Liz - jep, on tore kui kusagilgi saab nautida head klienditeenindust :)

Lise, they won't replace because I guess it's too much of a fuss for them - all they do is reimburse or give you a voucher to be used in a month, products are so cheap at e.l.f. that the labour and shipping would cost them much more then the item's worth. I chose reimbursement :)
I only feel bad for the people who were looking forward to their things :S

But guess who got an additional parcel from the mail office today? I went to pick up a US haul and got a lovely little package from Denmark as well ;) I've just arrived home and tried it and it's really very refreshing and smells so good :) Hopefully it has a long duration: it smells much better then my favorite winter moisturizer - Hauschka's Rose cream. That one's also based on rose essential oils. I'll wear it for a week and then write a review on it. This really is a luxorious product :) Thank you! :)